LuxeMall
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Shipping Information

Everything you need to know about delivery

At LuxeMall, we strive to deliver your luxury items promptly and securely. Here's everything you need to know about our shipping process.

Delivery Options

Standard Delivery

3-5 business days

KSh 350 — Free on orders over KSh 5,000

Express Delivery

1-2 business days

KSh 650 — Available in major urban areas

Same-Day Delivery

Order before 12PM for delivery by 6PM

KSh 1,200 — Nairobi area only

Coverage Areas

We deliver to all 47 counties in Kenya. Delivery times may vary depending on your location. Rural areas may experience slightly longer delivery times.

Tracking Your Order

Once your order is shipped, you'll receive a confirmation email with a tracking number. You can also track your order from your Dashboard → Orders section.